Job summary

The role of a Remedial Administrator is to assist the regional delivery team in their day-to-day activities, by managing & delivering all the regions remedial works. You will be working as part of a team of skilled Remedial Administrators and supported by your line manager to ensure you thrive within the role here at Trinity.

Principal responsibilities

• Booking & coordination of service/works engineers to complete remedials with the local service & works teams.
• Ensuring that any access equipment required to complete remedial is ordered.
• Liaising with client to ensure that the engineer is booked in correctly at the customer premises.
• Liaising with the national service team to ensure they are kept up to date with all national contract remedial works.
• Ordering equipment & ensuring that engineers have the correct equipment to complete remedial.
• Raising RTI’s correctly when remedials are successfully completed.
• Completing RAMS for remedial jobs as required.
• Ensuring that the regional service manager is kept up to date with any issues on remedial jobs.
• Help establish and develop best work practises and procedures to help develop internal systems as well as own role.

Key skills

• Understanding / Achievement of a high level of Customer Service.
• Ability to prioritise workload across a team and adapt to a changing environment.
• Ability to communicate fluently with customers, suppliers, and internal staff
• Ownership of business requirements.
• Commercial awareness.

Benefits

• 23 days holiday, plus bank holidays
• Company pension scheme
• Life assurance
• Employee Welfare assistance programme